Insurance

How Insurance Claims Work in Colorado

Colorado is an at-fault insurance state, meaning the negligent driver's insurance pays for damages. Understanding how the insurance claims process works, including Colorado-specific timelines and requirements, helps you navigate your claim effectively.

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Colorado's At-Fault System

Unlike no-fault states, Colorado follows a traditional tort/at-fault system. The at-fault party's liability insurance covers the injured party's damages. You can file a claim directly against the other driver's insurer (third-party claim) or use your own coverage and let your insurer subrogate.

Insurance Company Obligations

Colorado's insurance regulations require insurers to:

  • Acknowledge receipt of a claim within 15 working days
  • Begin investigation within 15 working days
  • Accept or deny the claim within 60 days of receiving proof of loss
  • Pay accepted claims within 30 days

Failure to meet these timelines may constitute bad faith insurance practices under C.R.S. § 10-3-1115.

Types of Coverage

  • Liability: Pays for the other party's damages when you're at fault (minimum 25/50/15 required)
  • MedPay: Pays your medical bills regardless of fault (optional in Colorado)
  • UM/UIM: Covers you when the other driver is uninsured or underinsured (optional but highly recommended)
  • Collision/Comprehensive: Covers your vehicle damage (optional)

Frequently Asked Questions

Colorado requires minimum liability coverage of $25,000 per person, $50,000 per accident for bodily injury, and $15,000 for property damage (25/50/15).
Yes. Under C.R.S. § 10-3-1115, if an insurer unreasonably delays or denies a claim, you can recover double damages plus attorney fees.
If your damages exceed their policy limits, your own underinsured motorist (UIM) coverage can make up the difference.

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