Common Adjuster Tactics
- Requesting a recorded statement — looking for inconsistencies or admissions to use against you
- Lowball initial offers — hoping you'll accept before knowing your case's true value
- Arguing pre-existing conditions — claiming your injuries existed before the accident
- Questioning treatment necessity — suggesting you over-treated
- Pressuring quick settlement — before you reach MMI or understand your full damages
- Requesting broad medical authorizations — accessing your entire medical history to find pre-existing conditions
How to Respond
- Be polite but brief
- Do NOT give a recorded statement without legal advice
- Do NOT sign broad medical authorizations
- Do NOT accept the first offer
- Document all communications in writing
- Let your attorney handle negotiations if you have one